Saturday, May 4, 2019
Understanding - Active Listening or Maslows Hierarchy of Need Assignment
Understanding - Active Listening or Maslows Hierarchy of Need - Assignment caseHere people want to be treated with loved, affection and feel parts of groups. The next take of needs is the self-importance-esteem and the esteem from others. When all these have been satisfies, a individual would now look for self actualization, where he ordain be seen trying to achieve individual potential wish power in the society. Maslow then sys that if we are motivated by the fact that we want to self-actualize, the every other need will just work out.As managers, we need to concentrate on the client centered skill like active listening. This is the skill that will enable a manger to listen carefully to the customers needs and react according to the clients likes or dislikes. In this kind of feeling, a person is guided by the feelings displayed by the client about the kind of service being offered. It therefore requires unmatched to actively react to such feelings in order to meet the clients
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